The custom fee is an adjustable charge applied to an order requiring additional services, modifications, or manual handling outside the standard services you offer. This may include but is not limited to special requests, personalized arrangements, or expedited procedures. The purpose of this fee is to ensure fair cost coverage while maintaining transparency with the customer.
In addition to adding a fee for additional services, a negative custom fee amount can be applied as a discount to a customer's invoice. Name the fee "Discount" (or similar) so it displays clearly to the customer.
How do I add a custom fee?
To get started, you would first need to access the order
Don't forget to hit Save!