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Invoice Numbers Appear to Be Missing

Applies to: Users viewing Client Invoices

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Written by Amy DeFine
Updated over 2 weeks ago

You may notice that invoice numbers appear to skip or be out of sequence (for example, going from BP1000113 to BP1000115).

Why This Happens

By default, Spiro hides invoices with a $0 total.
Those invoices still exist — they’re just filtered out of your view.

Because invoice numbers are assigned sequentially, hiding $0 invoices can make it look like some numbers are missing.

How to Show All Invoices

  1. Go to Invoices > Clients and select Billing & Earnings.

  2. Open Filters (top right).

  3. Find Show/Hide invoices equal to 0.

  4. Select Include invoices equal to 0.

  5. Click Apply.

Once this filter is updated, all invoices — including $0 invoices — will appear, and the numbering will be fully sequential.

Important to Know

  • No invoices are deleted or missing.

  • Invoice numbering is always sequential system-wide.

  • This is a display/filtering setting only.

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