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Welcome to Spiro, we're so glad you're here!
Email 1: Initial Announcement
Subject: We're Upgrading Your Experience at Norman & Young!
Body:
Helllllooo!
We’re excited to announce that Norman & Young is taking a significant leap forward! This Saturday, we’re upgrading to a new, more efficient system to serve you better. While you may not notice a huge difference immediately, this change will enable us to offer smoother, faster, and more reliable service. This change will be happening this coming Saturday!
What do you need to do? Nothing at all. We’ve already set up everything for you, and all our current links will still direct you where you need to go. The only change you’ll notice is when you log in: simply enter your phone number and receive a text code – no passwords necessary!
Stay tuned for our next email, where we'll tease some exciting new features we're sure you'll love!
Thank you for your continued support,
The Norman & Young Team
(P.S. All shoots scheduled this week will proceed as planned in our current system.)
Email 2: Features Highlight
Subject: Sneak Peek: New Features Coming to Norman & Young!
Body:
Hello again!
We hope you’re as excited as we are about the upcoming system upgrade at Norman & Young! As we prepare for the switch this Saturday, we wanted to give you a sneak peek at some of the innovative features designed to enhance your experience:
🏠 Homeowner Notification Options: Stay informed every step of the way. With our new pre-shoot checklist, you can opt-in on a per shoot basis to have a detailed prep guide sent directly to homeowners, ensuring every shoot starts off on the right foot.
🍕 Real-Time Shoot Tracker: Just like tracking your pizza from Dominos, you can now follow the progress of your shoot from setup to completion. Agents and homeowners alike can enjoy updates and peace of mind knowing exactly when our photographers will arrive and when to expect finished media.
We’re committed to making this transition as smooth as possible. Please look forward to our next email, where we’ll dive into how these features can make a difference for you!
Thanks so much for your support
The Norman & Young Team
Email 3: Detailed Instructions & Benefits
Subject: Get Ready: How to Use Your Upgraded Norman & Young Account
Body:
Hey! The time is coming soon!
With our system upgrade just around the corner, we want to ensure you’re fully prepared to take advantage of your new Norman & Young account. Here’s how easy it is:
Log In Made Simple: Say goodbye to passwords. Enter your phone number on the login screen, and you’ll receive a secure code via text message to access your account.
Book and Confirm with Ease: Our booking and confirmation process remains intuitive and streamlined, so scheduling your shoots is just as easy as before, if not easier.
Download Media Anytime: Accessing and downloading your media remains a breeze. Plus, with our enhanced system, we’re now faster on our feet to serve you better. On top of that, all your past shoots will still be accessible with your current username and password at legacy.normanandyoung.com.
While the benefits of the new system may seem indirect, they’re designed to improve our workflow, which means quicker turnaround times, fewer hiccups, and overall, a higher level of service for you.
Next up, we’ll send you a final reminder before we make the switch. If you have any questions in the meantime, our team is ready to assist you.
Here’s to a smooth transition,
The Norman & Young Team
Email 4: Final Reminder & Support
Subject: The Norman & Young System Upgrade Happens Tomorrow!
Body:
Hello!
This is it! Our system upgrade is less than 24 hours away. We’re thrilled to offer you a more seamless and efficient experience starting tomorrow morning.
Just to recap:
All systems go for Saturday: Our new login system will be up and running first thing tomorrow. Remember, your phone number is now your key to access and **put your order page link here** is where you will login.
Legacy Access: Your past projects will be safe and sound at **your old order page link**.
Continuous Support: As always, our team is here to support you every step of the way during this transition, just call, text or email us! :)
We believe that our new system will help us help you even better. Thank you for trusting us with your real estate media needs—we look forward to continuing to serve you with even greater efficiency and reliability.
See you on the other side,
The Norman & Young Team
P.S. Need help? Contact us at XXX.XXX.XXXX or [email protected], and we'll be more than happy to assist you.