Titus Users
Titus is Pay at Close and also Credit Card Processing. Sign up and free, quick and easy and provides many benefits to you and your agents.
1. Login to Spiro and Click "Pay as Close" in the Left Menu
2. Click "Accept payments via Titus"
3. Titus Setup - Enter your phone number and follow the prompts to authenticate
4. Click "Allow access". This links Titus to your Spiro account automatically
5. Enter Your Business Information
Business Name: The legal name of your business.
Website: (Optional) Your business URL.
Phone Number: 10-digit US phone number.
Business Category: Photography
Estimated Annual Revenue: Select the appropriate tier.
Proposal Tool: Spiro
Invoicing Tool: Spiro
6. Upload your Logo
Note: You can always do this later!
7. Enter your business address
8. Enter Your Personal Information
9. Verify Your Identity
10. Click "Add the bank account where you would like to get paid"
You can connect your bank instantly via Plaid or connect manually by entering your banking details. This is the account where your payouts will be sent.
11. Add Other Admin Users (Optional)
12. Let's Setup Credit Card Processing - Click Continue
Note: Titus's credit card processing will replace Stripe/Square and provide you with enhanced features.
13. Credit Card Processing Application - Click "Start Application"
14. Enter Your Business Info
Note: Credit Card Processing approval can be delayed if the information entered does not match on all forms.
Be Sure to use the same
Business Name
Business Address
If there are discrepancies with information entered Titus will contact you and you may need to submit more information in order to verify. This process can delay approval
15. Enter Your Owner Info
16. Enter in Business Processing Info
Merchant Category: This will most likely be
7333 Commercial Photography.Default Statement Descriptor: Use your business name.
Refund Policy: Select the appropriate option from the list.
Annual Card Volume: Estimate how much your business processes in credit card payments per year.
Average Card Transaction Amount: This is your AOV (Average Order Value), which can be found in the Spiro Metrics section.
Annual ACH Volume: Estimate your annual bank transfer volume (this may be $0.00).
Average ACH Volume: Your average bank transfer transaction amount (this may be $0.00).
Card Volume:
Online Paymentswill likely be 100%, whileIn-PersonandMailwill be 0%.Payment Volume by Customer Type: If you sell to real estate agents, this is Business-to-Business.
17. Add your Bank Info
Choose to "Instantly Link Bank Account" or "Add Bank Account Manually".
18. Bank Account Linking Options
Instantly Link Bank Account - this uses Plaid to instantly and easily link your bank account. Use this method for fastest approval.
Manual Linking - Manually enter in your bank information. Note: manually linking your bank account may delay approval.
19. Provide Identity Verification (optional)
You can upload an ID or choose to skip this step for now
20. If you choose to Verify - follow the prompts on the screen
21. Agree to the Terms and Conditions
22. Upon Submission:
You will have access to Pay at Close Immediately
Credit Card Approval is dependent on merchant review and approval. This process typically takes 24-48 hours and you will receive an email after verification.
23. Success you now have Pay at Close and Credit Card Processing Setup!
Click Go Back to Spiro - in Spiro we provide a direct link to your Titus dashboard!
24. In Spiro Click Pay at Close
25. Here you will see a confirmation of the Titus Integration!
Also here is a quick link to your Titus Dashboard!
Stripe Users
Login to Stripe
1. Click on Developers (in the bottom left corner of the page)
2. Click on API keys
3. Click on Create secret key
4. Click on Building your own integration…
5. Click on Create secret key
6. Give the Key a Name - Type "Spiro"
7. Click on Create
8. Copy the Secret Key
Note: Once you close this window you will not be able to see or copy the key again. (You will have to delete and create a new key if needed)
9. Paste the Key in Spiro - Click Settings - My Company
10. Click on Invoicing
11. Click on Payment Gateway Setup
12. Paste The Stripe Secret Key into the box labeled Secret Key
The Secret Key must go in the box on the right side, else the integration will not work correctly
13. In Stripe - We need to Copy the Publishable Key
14. Click on Payment Gateway Setup
How to Confirm your Stripe Account is Integrated Correctly
Once you have integrated Stripe we will send a test transaction to your Stripe Dashboard. Please login to your Strip account and you should see 1 new transaction, we leave this as "incomplete" however this means you have successfully integrated!
Common Issues
I am getting this error: "Your card was declined. Your request was in test mode, but used a non test card"
In Stripe you have generated test API keys, please go back to your Stripe account and make sure both of the keys are not test keys (they have test in the key string). Generate non test keys and add these non test keys to Spiro
In your Square Account:
Square Setup for Spiro
Create an application:
Give it a name (e.g. Spiro Application) and then press next
Give the application access to: a. Accept Payments
Build customer relationships
Once your app has been created you should go to the “Production” settings and copy the “Production Access Token”
Then navigate to “Locations” in the menu and copy the LocationID, this is the “Public Key” in Spiro
Paste the LocationID and the Access Token in to Spiro
Common Errors
In Square:
Public Key / Application ID - this should start with SQoIDP- (if it does not, go back to Square and grab the correct one)
Location ID - this should start with L (if it does not go back to Square and grab the correct one)
Private Key / Access Token - this should start with EAAA (if it does not, go back to Square and grab the correct one)