How Agents can use Credits
Todd Kivimaki avatar
Written by Todd Kivimaki
Updated over a week ago

Any Credits on an Agent account will be applied automatically the next time the Agent pays for an order or invoice. Below are example of when a credit would be used and how the client will see they have Credits applied

Note: There are 3 ways your clients can pay (Before Order is Submitted, Invoice, or Before Download) all 3 are detailed below where you client will see Credits


Pay Before Order is Submitted

1. If you clients Pay before the Order is Submitted

When payment is required before an order is submitted the Order Overview window will detail any credits that will be used.

If you clients Pay before the Order is Submitted

2. In this example the Agent can see they have $100 worth of credits and they will be applied to this order

3. When the agent is paying for the order the payment pop up shows the total amount due and the total amount of Credits that have already been applied

When the agent is paying for the order the payment pop up shows the total amount due and the total amount of Credits that have already been applied

Weekly or Monthly Invoice

1. If you clients pay an Invoice (weekly or monthly)

Client who pay weekly or monthly invoices will see the Credit after they click the "Pay Now" button

If you clients pay an Invoice (weekly or monthly)

2. Once a Client clicks "Pay Now"

3. The payment pop up shows the total amount due and the total amount of Credits already applied to the total

The payment pop up shows the total amount due and the total amount of Credits already applied to the total

Pay before Download

1. If your clients pay Before Download

When a client tries to view a Display Page or the Download Assets Page

If your clients pay Before Download

2. If the job needs paid for the Client will be redirected to a payment page

If the job needs paid for the Client will be redirected to a payment page

3. When the Client clicks Pay Now they will be notified of any Credits applied

When the Client clicks Pay Now they will be notified of any Credits applied

4. The pop up shows that $100 of credits have already been applied

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