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Scheduling a Second Appointment via "Reshoot"
Scheduling a Second Appointment via "Reshoot"
Todd Kivimaki avatar
Written by Todd Kivimaki
Updated over a week ago

There are times you need to go back out to the property for a second appointment, there are a couple of ways you can create a second appointment one of those is the Reshoot button inside the Order Overview page.

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2. Find the order you would like to schedule a second appointment and Modify the order

Find the order you would like to schedule a second appointment and Modify the order

3. Click on Reshoot

Click on  Reshoot

4. Reshoot Properties

Set a Shoot Date Preference and or time restriction

Reshoot Properties

5. Set the Entry Method

Set the Entry Method

6. Enter any Comments about this shoot

Enter any Comments about this shoot

7. Are you fixing a problem, if so tick "Is this a fix"

This will note to the photographer that this is an appointment where they are fixing a problem. It is always good to note these appointments and handle them carefully to ensure all problems are taken care of with this follow up visit.

8. Set the On Site Duration for this appointment

Se the On Site Duration for this appointment

9. Will there be an amount invoiced for this appointment?

If nothing is to be invoiced enter $0

10. Select if this shoot includes Exterior and or Interior shots

Select if this shoot includes Exterior and or Interior shots

11. Enter in details of what is to be photographed/filmed

All of these instructions are added in the Photographer portal, this will ensure all information about this Reshoot job are included and available onsite

12. Add at least 1 Base Type or Add on Product

You must let the system know what type of product this Reshoot will include, this will ensure the system knows what restriction to include with scheduling a Photographer. Example if this order has Drone on the job we want to restrict sending non-drone photographer to complete this job

Add at least 1 Base Type or Add on Product

13. Click on Reshoot Order

Now this Reshoot order will be back in the "Orders" grid with a status of Pending. You will then need to manually schedule this job with a Date, Time and Photographer

Click on Reshoot Order

Now this Reshoot will need to be manually scheduled. For a walkthrough on how to manually schedule a job click here

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