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Increase your Average Order Value - Set your Add Ons and Upsells
Increase your Average Order Value - Set your Add Ons and Upsells
Todd Kivimaki avatar
Written by Todd Kivimaki
Updated over a week ago

On your order page you can set which services Spiro tries to upsell for you on the order page. You have 2 opportunities to offer more services to your clients, 1. Additional Services (Add Ons) and 2. Pop Up Upsells


1. Click on Shopping Cart…

Click on Shopping Cart…

2. Click on Order Pages

Click on Order Pages

3. Find the Order Page and click the Pencil icon to modify

Find the Order Page and click the Pencil icon to modify

4. Inside your Order page you will see all of the available Bundles

On each Bundle you can set your 2 different upsell opportunities.

Click the Pencil icon to edit your Bundle

Inside your Order page you will see all of the available Bundles

5. Example of how your Clients Order Optional Add-Ons (screen shot from the Order Page)

Example of how your Clients Order Optional Add-Ons (screen shot from the Order Page)

6. Optional Add-Ons are the first upsell Opportunity

Optional Add-Ons are the first upsell Opportunity

7. Click on "Enable Editing" to modify/add Optional Add-Ons

Click on "Enable Editing" to modify/add Optional Add-Ons

8. Click on Confirm

Click on Confirm

9. Now Select the Services you want to offer as Optional Add-Ons

You also have the ability to set a diffeent price from what you set on the Service Setup

Now Select the Services you want to offer as Optional Add-Ons

10. From the Dropdown select your desired Service and click the "+" to add the Upsell

From the Dropdown select your desired Service and click the "+" to add the Upsell

11. In the Example Below:

We have added 2 Services to try and upsell

  1. Drone Photography at $150

  2. Rush Service at $50

Both of these Services will now appear to your client as an Additional Service

In the Example Below:

12. Pop-Up Offer - if your 2nd Upsell on the Order Process

Example of a Pop Up offer - this is what your client will see on the order page

Pop-Up Offer - if your 2nd Upsell on the Order Process

13. Set your Pop-Up Offer

Select the Service from the List you want as your Pop Up offer

Set your Pop-Up Offer

14. Exclusions

An exclusion will allow you to set a Service(s) that if ordered will cause Spiro to skip this pop up upsell.

For example:

If a client orders Drone Silver, don't try to upsell them Drone Bronze

Exclusions

15. When you 2 Upsells are set click the Save Changes button

When you 2 Upsells are set click the Save Changes button
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