Asking question on your order page can be a very powerful tool to help you understand what the client wants onsite. We have also built in more features to allow you to modify on site duration, add price to the order or suggest an upsell!
Please see the guide below on how to create a custom question for your order page!
1. Click on Shopping Cart…
2. Click on Questions
3. Click on Create Question
4. Select Question Type
For this example we are going to use "Just gathering information" this goal of this question is to just receive an answer
-Suggest or add a service based on the answer
This will allow you to ask a question and based on the answer suggest the client adds a service to the order.
-Add a price or extra time based on the answer
This will allow you to ask a question and based on the answer either add price (cost) to the order or add duration to the appointment
5. Example of how Questions will appear to your client on the order page
The variables of the question are labeled below. These are all customizable inside the question setup
6. Fill in the General info sections of the question
Use the key above to help you understand how these sections will appear to you client
6A. Select Where you would like the Question and Answer to Show
You can display this to your photographers and or editors
7. Select the Type of Answer your client will give
Text - a text block they can input free text
Numeric - forces a number to be input
Checkbox - allows your client to select multiple answers
Dropdown - client must choose only 1 answer
Yes/no - client must respond with either yes or no
8. Now add the Answers
Click + Add Answer
9. Type in the Answer and optionally a description
10. Continue to Add Answers until you have all options covered
11. When complete click "Create Question"
12. After your Question and answers have been added you MUST link it so it will appear on an order page
13. Click on Links
14. Click on Add Link
15. Give the link a Name - this is just to help you remember the question and where it will show
There are many advanced options to link a question. In the simpliest from you can checkmark to add this question to every person on every order page.
16. Click on Create Link
