How to use Custom Shape Service Areas and Assign a Trip Fee
When using a "custom shape" service area you may need to charge a trip fee. In order to do so you will need to create multiple custom shapes.
Create and Draw overlapping Custom Shape Service Areas
Assign a Trip Fee on the larger custom shape
Spiro will always charge the client the lowest of the trip fee when the address is in 2 service areas
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1. Here you can see we have Tier 1 and Tier 2
Tier 1 is our Service Area with $0.00 Trip Fee
Tier 2 is our Larger Service Area with a $50.00 Trip Fee
2. Here is Tier 1
Notice this is smaller region
3. Here is Tier 2
Notice this is a larger region
4. Tier 2 has a $50 Trip Fee
Now when an address falls outside of Tier 1, BUT inside Tier 2 the agent will be charged the $50 Trip Fee