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How to use Custom Shape Service Areas and Assign a Trip Fee
How to use Custom Shape Service Areas and Assign a Trip Fee
Todd Kivimaki avatar
Written by Todd Kivimaki
Updated over 5 months ago

How to use Custom Shape Service Areas and Assign a Trip Fee

When using a "custom shape" service area you may need to charge a trip fee. In order to do so you will need to create multiple custom shapes.

  1. Create and Draw overlapping Custom Shape Service Areas

  2. Assign a Trip Fee on the larger custom shape

  3. Spiro will always charge the client the lowest of the trip fee when the address is in 2 service areas


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1. Here you can see we have Tier 1 and Tier 2

Tier 1 is our Service Area with $0.00 Trip Fee

Tier 2 is our Larger Service Area with a $50.00 Trip Fee

Here you can see we have Tier 1 and Tier 2

2. Here is Tier 1

Notice this is smaller region

Here is Tier 1

3. Here is Tier 2

Notice this is a larger region

Here is Tier 2

4. Tier 2 has a $50 Trip Fee

Now when an address falls outside of Tier 1, BUT inside Tier 2 the agent will be charged the $50 Trip Fee

Tier 2 has a $50 Trip Fee
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