Spiro will automatically create invoices and invoice reminders based on your system settings.
Note on SMS reminders: For every schedule below, Spiro sends one SMS reminder automatically, alongside the 5th email reminder — this is the only text message Spiro sends for an unpaid invoice. It fires automatically only; there's no way to trigger it manually, send it earlier, or use it to text an invoice on demand.
Whether it sends is controlled at the account level, not per client or agent, via the Invoice Payment Reminder SMS template (Settings → SMS Templates). If that template is turned off, the reminder is skipped silently for every invoice on your account — it isn't something the client or agent can opt in or out of individually. It will also fail to send if the phone number on file is invalid, or if that number has previously texted STOP to unsubscribe.
Pay Before Download (Agents Only)
Spiro will invoice when the delivery email is sent out
If the invoice goes unpaid for 7 days Spiro will automatically send a reminder invoice.
As long as the invoice is unpaid Spiro will send a reminder invoice every 7 days
On the 5th reminder email, an SMS will also be sent as a reminder
Agents
Weekly Invoicing Pay Before Download
Spiro will invoice for all jobs that have been “photographer completed” within the previous week
The invoice will automatically be created and sent on Tuesday
If the invoice goes unpaid for 7 days Spiro will automatically send a reminder invoice.
As long as the invoice is unpaid Spiro will send a reminder invoice every 7 days
On the 5th reminder email, an SMS will also be sent as a reminder
Monthly Invoicing
Spiro will invoice for all jobs that have been “photographer completed” within the month
The invoice will automatically be created and sent on the 1st of the following month.
If the invoice goes unpaid for 14 days Spiro will automatically send a reminder invoice.
As long as the invoice is unpaid Spiro will send a reminder invoice every 14 days
On the 5th reminder email, an SMS will also be sent as a reminder
Companies
Weekly Invoicing
Spiro will invoice for all jobs that have been “photographer completed” within the previous week
The invoice will automatically be created on Tuesday
Spiro will automatically send the invoice 5 days after it has been created, giving you time to approve/modify the invoice before it goes to the client
If the invoice goes unpaid for 7 days Spiro will automatically send a reminder invoice.
As long as the invoice is unpaid Spiro will send a reminder invoice every 7 days
On the 5th reminder email, an SMS will also be sent as a reminder
Monthly Invoicing
Spiro will invoice for all jobs that have been “photographer completed” within the month
The invoice will automatically be created on the 1st of the following month (but not sent yet)
Spiro will automatically send the invoice on the 6th of the month, giving you time to approve/modify the invoice before it goes to the client
If the invoice goes unpaid for 14 days Spiro will automatically send a reminder invoice.
As long as the invoice is unpaid Spiro will send a reminder invoice every 14 days
On the 5th reminder email, an SMS will also be sent as a reminder
FAQ
What happens if an appointment is marked as completed after its invoicing period has passed?
Invoices will still be generated and sent as normal.
The platform will:
Display a “Late Completion” flag so Admins can easily identify that the appointment was completed after its original invoicing period
Send an email notification to the Admin with details including the date submitted, date completed, Order ID, and Invoice ID