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Cubi Casa Integration - Not Working as Expected

Todd Kivimaki avatar
Written by Todd Kivimaki
Updated yesterday

Once you integrate Cubi Casa into Spiro and assign it to your Cubi Casa service, Spiro will automatically create a draft order for you. When the media is completed, the integration will automatically add it back to the property website.

No Draft order created in Cubi Casa

To create the draft order, the email addresses for the photographer's Spiro account and the Cubi Casa account must match. If the emails differ, Spiro will be unable to create the draft order or import the media.

Additionally, you need to specify which services in Spiro are Cubi Casa products. To do this, go to your Shopping Cart, select Services, edit the desired service, and toggle on the Cubi Casa section.

Media Not Imported to Spiro from Cubi Casa

To ensure media is automatically imported into the property website, you must use the draft order that was created for you in Cubi Casa. If you create a new order in Cubi Casa, the media will not be imported.

Draft Order Created but media will not import

If the draft order is created and the media is not importing then the photographer on the job is not added to your main company Cubi Casa account. Each of your photographers need to be added to your company account. Follow this guide here

How to Generate a Cubi Casa API Key

  1. Login to Cubi Casa

  2. Make sure you have payment information added to Cubi Casa

  3. Click Settings

  4. Click Company

  5. Click Developer

  6. Click Generate API Key

  7. Copy this API key into Spiro

See Full Guide HERE

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