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FAQs
Find Answers to Frequently Asked Questions
How do I fix the issue where clicking on links has no action?
How to Adjust Duration for 1 Job
What Text Messages are Sent to Homeowners
How to Create a Second Appointment when a House is Not Ready
Cubi Casa Integration - Not Working as Expected
How do I assign an order page to an agent?
How do I build an order page?
How do I create subheading categories in my order page?
Do customers have to make an account in order to see the pricing on the order page?
How do I fix my order page showing as blank?
How do I link to my order page from my website?
How do I amend the default questions on the order page?
How do I deliver a job that has been ordered by a client?
How to Install as PWA App
Steps for placing an order with an address not in Google Maps
How to Change Currency in Spiro
How to - Manual Scheduling Appointment Phases
Single Property Website Example
How do I resolve an error code when trying to download a video?
How do I easily create a video from clips?
What is the best workflow for using Vimeo and Spiro to deliver videos to clients?
How do I add fees to a stand-alone Listing page
How do I fix the issue when, in a Listings page, I click on Invoices and I receive the error: "We were unable to detect which order page you wanted to visit"?
How do I deactivate a property website?
How do I change the format of the Listings page template?
Can I add to a Listings page once I have delivered that page to a client?
Viewing the Property Website
Uploading Content to Your Property Website
Uploading Videos to your Listing Page
How to Add/Create Agents and Companies/Brokerage
How to Remove Branding from Vimeo Embedded Player
How to Turn off Media and Property Website
What Does Force Payment Option Look Like to the Client?
Downloading Media
How to Troubleshoot Files not being imported from Dropbox
How to add or remove coupons
How do I add my bank account to Spiro to get paid?
How do I set a specific arrangement with a specific client or agent?
How do I create an invoice and listing for a job that was completed before I started using Spiro?
When does a credit become visible to a client?
How do I mark an order as paid when it has been paid via an invoice?
How do I set limits on usage of a coupon by different agents?
Can I offer a deposit option for my orders?
How do I change the payment method after creating an order page?
How do I change the entity issued an invoice? (i.e. I issued an invoice to the agent, rather than the company)
How do I create an itemized invoice for a stand-alone Listings page? (i.e. a Listings page created without an Order page)
If I delete a property page that hasn't been delivered, do I still get charged?
Spiro Usage Fees
How To Send an Invoice on Demand
How do I receive email notifications when an order has been placed?
Where do I find Spiro's email templates?
How do I white-label my pages and emails?
How do I fix the links in the email preview not working?
When does each email template get sent to clients?
Deleting White-labeled Domains
What Email Address will Spiro Emails be Sent From
How do I change the metric settings? (e.g. square meters to square feet)
How do I include a specific term in the terms and conditions of an order?
Does setting up a service area for a company limit where they can book an order?
How do I remove a team member from Spiro?
How to Set up Your Chat Client
How to Reset Password on Admin Portal