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How do I fix the SMS notification not working, despite the feature being enabled?
How do I fix the SMS notification not working, despite the feature being enabled?
Todd Kivimaki avatar
Written by Todd Kivimaki
Updated over 10 months ago

To fix issues where an SMS notification is not working, despite the feature being enabled, please ensure it has also been enabled for the agent.

For more information, see the support article here.

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