Q: How to change the address on the property website?
A: You may check this article to know more:
Q: How to change the website theme?
A: You can chane that by scrolling down to the bottom of the Property Website and you can find it under Website Settings
Q: How to change the "Listing Agent" title?
A: You can do so by going to the agent's profile:
By default it is set to Listing Agent but you can change it to anything
Q: How can I enlarge the text on the flyer my agent is creating?
A: Text style/font and size is currently not customizable on the marketing content.
Q: Can I whitelabel the branded site URL?
A: No, Spiro does not support whitelabeling of the branded property website
Q: How long does a listing website remain active?
A: 1 year of hosting is included in the Spiro fee. If you need more than 1 year, each additional year will be billed at the Spiro service fee.
Q: Why is the property website not showing any watermarks when previewing the site? The payment plan is set to Pay Before Download
A: This is due to you logged in to your Admin account. Access the download link using an incognito browser and you should see the watermarks on the images
Q: What is the distinction between branded and unbranded video?
A: Branded has the agent contact and company info on the page and the unbranded does not.
All MLS's in the states require non branding on the MLS
Q: What is Traffic Report?
A: Traffic reports are designed to keep agents updated on property performance.
Q: Can I disable/enable the Property Website and Download page?
A: Yes, you can!
Q: Can you add additional Galleries on the property website?
A: No, it is one per section
Q: Why is CubiCasa not syncing my floorplans automatically?
A: Please ensure that floorplans are added to your default section to ensure that it will sync each and every time
Q: Can agents edit the property website?
Yes. Agents can open the Property Website Editor from Listings in their portal, or from VIEW ALL LISTINGS in their delivery email using Login via SMS. See How to Make Changes to the Property Website.
Q: What file format is accepted for the floor plans?
A: JPG, PNG and PDF