Q: How can I create a login/password for my agent profile page?
A: Agent can sign up on your order form link. They can click the Create Account button.
Also, if an agent just places an order, we will automatically create an account for them.
Agents do not have passwords on their accounts. They enter their email or phone, and we send them a PIN code to verify.
Q: How can an agent create an account and log in to their profile page?
A: To create an account, agents can sign up on the order form link and click the Create Account button. If an agent places an order, an account will be automatically created for them. Agents do not have passwords on their account. Instead, they enter their email or phone number, and a PIN code is sent to verify their identity.
Q: How do I add my business partner as a super admin on Spiro?
Q: I am unable to reset my password as I do not remember my current password.
A: To reset your password, click on "Forgot Password" on the Spiro login page.
If you still need help, click on Pink Bubble Chat below and a member of our support team will be with you shortly!
Q: I am encountering an error message when attempting to add an agent.
A: If you are encountering an error, and you have confirmed that they are not in the system yet, please copy and paste the ID and take a screenshot of the error and send it via this chat. Click on Pink Bubble Chat to get connected to a member of our support team.
Q: I would like to close my Spiro account.
A: Please click on Pink Bubble Chat so our support team can help you with this request.
Q: Is there a limit to adding Photographers/Team memebers in the syster?
A: No there's no llimit
Q: Can I Import my existing listings from another platform?
A: No you cannot. However, you can manually upload them to Spiro (please note each listing is still $5)
Q: I no longer need the listing page, can I be refunded for the cost?
A: All generated listing pages are considered as valid charges regardless if the agent has cancelled
Q: Can I integrate Quickbooks?
A: No but there's a workaround that you may find here: Quickbooks, Xero and Spiro
Q: Can I embed the order page to my website?
A: No, but you can link the order page to your site
Q: Do I need a website when whitelabeling my portal?
A: No, a website is not required
Q: Can I change the view of my Spiro calendar?
A: No, you cannot