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Using the New Agents Table: Columns, Filters, and Sorting

This guide shows how to customize the layout, use advanced filters, and understand the available fields.

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Written by Amy DeFine
Updated this week

Purpose

To explain the new Agents table layout and help you:

Overview of the New Layout

The new Agents table introduces several improvements:

✔ Drag-and-drop columns

You can reorder columns by dragging them left or right.

✔ Add dozens of new data columns

Right-click (or click the column menu) to insert new columns on either side.

✔ Hide or show columns

Hide columns you don’t need. Add them back anytime.

✔ Advanced Filters

Build multi-condition filters—even layered AND/OR logic—and save them for future use.

✔ Saved filters (Private or Public)

You decide whether your saved filters are personal or shared with your entire organization.

✔ Layout persists for your login only

You can arrange your workspace however you want without affecting anyone else’s view.


Customizing Columns

Columns allow you to customize the categories at a glance in the agent table.

Add a Column

  1. Hover over any column header.

  2. Left click on a header.

  3. Choose Insert Column to Left or Insert Column to Right.

  4. Select the field you want to add.

Newly added columns can be hidden later. Default columns (Full Name, Email, Phone, Company, Tags) cannot be hidden.

The new column is added to your layout immediately.

Reorder Columns

Click and drag any column header to move it left or right.

Hide a Column

To hide a column:

  1. Hover over the desired column and left click.

  2. Click Hide Column.

Pin a Column

Pinned columns always appear on the far left and remain visible while scrolling.

Sorting Data

You can sort any column:

  • Sort Ascending

  • Sort Descending


Using Filters

Filters allow you to select criteria for agents, and then display only those matching criteria in your table.

Open Filters

Click Select Filter in the top-right of the table.

Select from predefined filters, or create your own.

Create a New Filter

  1. Click + Add Filter (or Add Filter in the Filters panel).

  2. Choose a field (e.g., “Email Address”).

  3. Select a condition (e.g., “Contains”).

  4. Enter a value (“mail.me”).

  5. Optionally add more conditions using Match ALL or Match ANY logic.

  6. Name your filter.

  7. Choose Private or Public.

  8. Save or Save & Apply Filter.

Apply a Filter

Once saved:

  1. Open Select Filter.

  2. Choose your saved filter.

  3. The table immediately updates to show matching agents.

Delete a Filter

From the Filters panel:

  • Click the trash can next to a saved filter.


Filter Fields: Definitions & Use Cases

Below is a three-column table: Name | Definition | Example Use Case.
Only fields with known meanings are included; fields tied to CRM Details will be linked to Article 2.

Agent Data & CRM Fields

Field Name

Definition

Use Case

Full Name

Agent’s name on profile

Sort list alphabetically

Email Address

Agent’s stored email

Filter agents with a shared domain (e.g., contains mail.me)

Phone Number

Agent’s phone number

Identify agents without phone numbers

Company

Associated brokerage

View agents grouped by company

Contact Type

CRM category (Current Client / Lead / Past Client)

Build lists of active vs dormant clients

Lead Source

CRM field showing where the agent originated

Track marketing performance

Agent Value

Custom CRM field

Prioritize VIPs / High-value agents

Next Contact Date

CRM follow-up date

Daily/weekly follow-up lists

Last Contact Date

Most recent contact date

Identify neglected accounts

Past Due Invoice Count

Number of unpaid invoices

Collection follow-ups

Past Due Invoice Sum

Amount owed

Prioritizing accounts with outstanding balances

Birthday

CRM field

Customer care, gifts, reminders

Engagement & Activity

Field Name

Definition

Use Case

First Order Date

Date of agent’s first order

New client onboarding support

Last Order Date

Most recent order

Detect inactive clients

Number of Shoots – All Time

Total appointments

Identify high-volume clients

Number of Shoots – This Month to Date

Shoots from start of month to today

Compare month-to-date performance

Number of Shoots – Last Year to Date

Jan 1 of last year → today’s date last year

Compare year-over-year performance

Number of Shoots – This Year to Date

Jan 1 of this year → today

Track annual performance

Sales Metrics

Field Name

Definition

Use Case

Revenue All Time

Lifetime revenue per agent

Identify top contributors

Revenue Last Month

Revenue from last calendar month

Monthly reporting

Revenue This Year

Revenue from Jan 1 to today

Track growth

AOV (All Time)

Average order value

Spot agents who spend more per order

AOV This Year

YTD average order value

Compare trends

Other Fields

Field Name

Definition

Use Case

Credits

Current credits

Identify agents who need a top-up

Tags

Custom tags

Group agents by region or workflow

Social Links (FB/IG/LinkedIn/etc.)

CRM profile links

Marketing follow-up

Bans & Restrictions

Agents who have banned a photographer

Scheduling edge cases

Custom Order Pages

Whether they use a custom page

Marketing-specific workflows

If a field originates from the CRM Details card, see more details here:

Understanding the CRM Details Card

Conditions List (How Filters Match Data)

Condition

Meaning

Is

Exact match

Is Not

Excludes exact match

Is Empty

Field is blank

Is Not Empty

Field has data

Contains

Text includes the value

Starts With

Begins with the value

Does Not Start With

Excludes values with that prefix


How Your Layout Is Saved

Your customized layout is your personal workspace.

✔ Persists across all devices

Your preferences follow your login—desktop, tablet, laptop—automatically.

✔ Doesn’t affect anyone else

Other admins and team members see their own layout.


Your changes never overwrite or disrupt someone else’s setup.

✔ Filters can be shared

If you want others in your org to use your saved filter, choose Public.
If not, keep it Private.


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