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How to Disable Trip Fee Pop Up

Stop the pop-up that tells clients a trip fee applies when they enter an address.

Written by Todd Kivimaki

Overview

When a client enters an address in an area with a trip fee, Spiro shows a pop-up:

“Please note that this location has a $X trip fee associated with it.” You can turn this pop-up off. The trip fee still shows as its own Trip Fee line on the order summary before checkout.

How to hide the trip fee pop-up

  1. Go to Settings → Service Areas.

  2. Click Settings at the top right.

  3. Turn on Hide Initial Trip Fee Popup.

  4. Click Save Changes.

Notes

  • This setting applies to all of your service areas.

  • On Photographer Based accounts, the pop-up is always hidden and the toggle can’t be changed.

  • For more on trip fees, see How to Set Up Service Area Pricing.

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