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How to Set your Safe Sending Time for Text Messages (SMS)

You can set safe sending hours for text messages so SMS notifications are held and only sent during the time window you define.

Todd Kivimaki avatar
Written by Todd Kivimaki
Updated over 2 weeks ago

Set Your Safe Sending Window

To get started, go to Settings → SMS Templates.


Open SMS Settings

  1. From SMS Templates, click Settings in the top-right corner.


Define Your Safe Sending Hours

  1. Set your Start Time.

  2. Set your End Time.

  3. Click Save Changes.

Text messages will be held outside of this window and sent during your defined safe sending hours.


Enable Scheduled Text Messages

Once your safe sending hours are set, you can choose which SMS templates should follow this schedule.

  1. In SMS Templates, locate the Scheduled column.

  2. Toggle Scheduled ON for any message you want delayed until safe sending hours.

Now Turn on the Desired Text Message Templates that you would like to follow the schedule
Toggled on will follow your schedule

If you have questions about SMS delivery or scheduling behavior, reach out using the pink chat bubble and we’ll help clarify how messages are sent.


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